{"id":3754,"date":"2024-07-29T09:53:24","date_gmt":"2024-07-29T07:53:24","guid":{"rendered":"https:\/\/particulier.mccp-coiffure-bio.ch\/?page_id=3754"},"modified":"2024-07-29T09:54:41","modified_gmt":"2024-07-29T07:54:41","slug":"conditions-de-livraison","status":"publish","type":"page","link":"https:\/\/particulier.mccp-coiffure-bio.ch\/en\/conditions-de-livraison\/","title":{"rendered":"Terms of delivery"},"content":{"rendered":"<p>At <strong>MCCP Distribution<\/strong>At Natulique, we are committed to providing an exceptional delivery experience for all our customers purchasing Natulique hair color products. In order to guarantee total transparency and provide you with the best possible experience, we have established the following delivery conditions:<\/p>\n<h4>Delivery charges<\/h4>\n<ul>\n<li><strong>Free shipping on orders over CHF 50 incl. VAT<\/strong> For orders of this amount or more, delivery is free.<\/li>\n<li>For orders with a total value of less than CHF 50 including VAT, delivery charges will be applied. These costs will be calculated and displayed during the order process before your purchase is confirmed.<\/li>\n<\/ul>\n<h4>Delivery times<\/h4>\n<ul>\n<li><strong>Delivery within 2 to 7 working days<\/strong> Our aim is to process and dispatch all orders as quickly as possible. Depending on destination and product availability, your order will be delivered within 2 to 7 working days.<\/li>\n<li>Delivery times are calculated from the date your order is confirmed. You will receive a confirmation email once your order has been processed and shipped.<\/li>\n<\/ul>\n<h4>Delivery zone<\/h4>\n<ul>\n<li><strong>Delivery only within Switzerland \ud83c\udde8\ud83c\udded<\/strong> We currently only deliver within Switzerland. We hope to expand our delivery area in the future to better serve our international customers.<\/li>\n<\/ul>\n<h4>Delivery Process<\/h4>\n<ol>\n<li><strong>Order Confirmation<\/strong> : After placing your order, you will receive an email confirmation with the details of your order.<\/li>\n<li><strong>Order processing<\/strong> Our teams will prepare your order for shipment. This process can take up to 48 hours.<\/li>\n<li><strong>Shipping<\/strong> Once your order has been shipped, you will receive an email with a tracking number. You can track your parcel at any time until it is delivered.<\/li>\n<li><strong>Delivery<\/strong> Your order will be delivered to the address you specified when placing your order. Please ensure that all delivery details are correct to avoid delays.<\/li>\n<\/ol>\n<h4>Tracking and Delivery Problems<\/h4>\n<ul>\n<li><strong>Tracking number<\/strong> As soon as your order is shipped, we will provide you with a tracking number by email. This number will enable you to track the status of your delivery in real time.<\/li>\n<li><strong>Delivery problems<\/strong> If you encounter any problems with your delivery, such as delays or packages not received, please contact us immediately by email. We will do our best to solve the problem as soon as possible.<\/li>\n<\/ul>\n<h4>Returns and exchanges<\/h4>\n<ul>\n<li><strong>Back<\/strong> If you are not satisfied with your purchase, you may return the products within 14 days of receiving your order. Products must be unused and in their original packaging.<\/li>\n<li><strong>Exchange<\/strong> In the event of a defective or damaged product, please contact us by email to arrange an exchange.<\/li>\n<\/ul>\n<h4>Contact<\/h4>\n<ul>\n<li>If you have any questions or concerns about your delivery, please contact us by email at <strong><a rel=\"noreferrer\">info@mccpdistribution.ch<\/a><\/strong>. We are available to answer your questions and assist you with your needs.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Chez MCCP Distribution, nous nous engageons \u00e0 fournir une exp\u00e9rience de livraison exceptionnelle pour tous nos clients achetant des produits de coloration cheveux Natulique. Afin de garantir une transparence totale et de vous offrir la meilleure exp\u00e9rience possible, nous avons \u00e9tabli les conditions de livraison suivantes : Frais de Livraison Frais de port offert \u00e0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-3754","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/particulier.mccp-coiffure-bio.ch\/en\/wp-json\/wp\/v2\/pages\/3754","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/particulier.mccp-coiffure-bio.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/particulier.mccp-coiffure-bio.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/particulier.mccp-coiffure-bio.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/particulier.mccp-coiffure-bio.ch\/en\/wp-json\/wp\/v2\/comments?post=3754"}],"version-history":[{"count":0,"href":"https:\/\/particulier.mccp-coiffure-bio.ch\/en\/wp-json\/wp\/v2\/pages\/3754\/revisions"}],"wp:attachment":[{"href":"https:\/\/particulier.mccp-coiffure-bio.ch\/en\/wp-json\/wp\/v2\/media?parent=3754"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}